Project Support Engineer

New Yesterday

Project Support Engineer – Communications Office Location: Redditch, Worcestershire Job Type: Full-Time- Permanent Travel: up to 50% (UK & EU)- (no more than 2 weeks in a month) Salary: Competitive (Dependent on experience) About the Role We are looking for a technically minded and collaborative individual to join our Communications business unit as a Project Support Engineer. This is a hands-on role where you will support the delivery of complex networking and communications projects, with a particular focus on Wave Relay MANET technology and hardware. Working alongside our Business Development, Project Management, and Engineering teams, you will play a vital role in ensuring project success through technical support, asset management, and direct customer engagement. This position offers variety, responsibility, and the chance to work at the forefront of communications solutions within the UK defence sector. What you will be doing * Manage and baseline customer equipment fleets. * Perform health checks and configuration management of Wave Relay hardware. * Respond to technical support queries and resolve help desk tickets. * Maintain the customer’s technical reference system. * Create and maintain documentation (SWOT/IMPACT/RCA). * Support customer demonstrations, trials, and field activities. * Collaborate with teams to evaluate and integrate new software/hardware. * Provide hands-on customer support for...
Location:
Holt End
Job Type:
FullTime
Category:
Customer Service & Support

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