WerelookingforaRegionalAVEngineer,ideallybasedintheBerkshireorsurroundingarea,tosupportandmaintainAVsystemsacrossmultiplesites.Inthisrole,youllbethefirstlineofresponsetotechnicalissueswithinyourregion,buildingstrongrelationshipswithon-sitestaffandservingastheirkeypointofcontactforsupport.Youlltaketheleadonlocalinstallationsandberesponsibleforcompletingsitesurveysforupgradesandreplacements.Aspartofyourrole,youllmanageandmaintainyourvehicleandAVkit,ensuringit'sreplenishedandreadyforuse.Whileprimarilyregion-based,youshouldalsobepreparedtotraveltotheheadofficeinSheffieldwhenrequiredtoassistwithrackbuildingandequipmentpreparation.WeretheUKmarketleaderatwhatwedo,withatremendouslyprofessionaldeliveryteam.

RequiredExperienceandSkills PriorAVexperience(Video&Projectionasaprimaryfocusareabonus)witharangeofprofessionalexperiencesuchasendtoendprojects,newsystemsetup,usertraining,problemsolvingetc. Experiencedocumentingproceduresandprocesswiththeabilitytotrainotherswouldbebeneficial Experienceinbasicvideoediting,presentationcreation,andphotoshopskills Proactive&Resourceful-abilitytoidentifyissuesquicklyanddeveloppracticalsolutions. Abilitytotravelandbeawayfromhomeregularly(WithintheUK) FullUKdrivinglicence PersonalTraits GoodCommunicator:Abilitytoconveycomplexideasclearlyandeffectivelytodiverseaudiences. AttentiontoDetail:Meticulousinplanning,execution,andqualityassurance. Entrepreneurial:Innovativeandproactiveinidentifyingopportunitiesanddrivinggrowth. Proactive&Resourceful-abilitytoidentifyissuesquicklyanddeveloppracticalsolutions. FastPaced:Comfortableworkinginadynamicandrapidlychangingenvironment. Growthmindset-Keentoexpandtechnicalskillsetandlearnnewtechnologiesandtools. KeyResponsibilities Trainsitestaffonhowtooperatedaytodayservices,andonbasicsystemoperations EnsuringthesmoothoperationsofAVeventsatthevenue SchedulingmaintenancetasksforAVequipment Workingwiththeinternalcreativeteamtoensurecontentistestedanddeliveredinthecorrecteventformats. Dynamicsolvingproblemsasissuesarise Documentingissuesandfeedbacktohelpfuturesolutiondevelopment Communicatingwithvenueoperationsstaffandcustomersabouttheelementsofaserviceanddemonstratingtheequipment/productsfunctionalitiestohelpfuturesales Assistprojectproducers/productmanagersintheproductisationofthepackagesdevelopedwithinthetrialvenue Feedbacktodesktopdevelopers,testers,deliverymanagers,customertechnicalsupportandcustomerrelationshipcolleaguestomanagethedeliveryofimprovementsandnewproducts. SupportwiththelaunchofnewfeaturesandproductimprovementsouttomarketthroughCustomerSuccess,CustomerServices,MarketingandGotoMarketteams. SupportwithChangeManagementforanyoneimpacted. Helpunderstandrisksandissues. Providesupporttothewiderteamonlessbusysitedays Maintaincommunicationwithstakeholdersthroughoutthebusiness. Generally,getstuck-inandhands-onwithasmallandfast-movingteam Benefits 25daysholiday,plusstatutorybankholidays(prorata) Statutorydefined-contributionpensionscheme Van Discretionaryannualbonus Lifeeventsupport:£1,000first-timebuyers'allowance,£250bereavementallowance,£250babybonus,£250marriageallowance Employeeassistanceprogramme Freeannualeyetests,glassescontributionsandfluvaccine Annualpaidvolunteeringday,sportsclubsponsorshipandchoiceofcharitabledonations Personallearninganddevelopmentbudget Flexibleworkinghours/location(subjecttoneedsofrole) Healthysnacks,andfreeonsiteparking Regularteamsocials,includingbigsummerfamilyparty

TPBN1_UKTJ