OverviewSenior Application Support Engineer - London - Hybrid - Permanent - £70,000 + Up to 30% bonus - Financial ServicesA UK based Specialist Financial Services organisation are looking for a Senior Application Support Engineer with proven experience in a support engineering role, ideally within financial services or a similarly regulated environment. The successful candidate will provide expert technical support and maintenance for critical applications, ensuring high performance. This role requires strong hands-on experience across a broad range of technologies, including Microsoft and web technologies, to troubleshoot, resolve incidents, and collaborate with development and infrastructure teams. You will play a key role in supporting and enhancing applications, working closely with stakeholders to meet business needs in a fast-paced, hybrid working environment.ResponsibilitiesProvide second and third-line support for complex application issues, ensuring timely resolution and minimal business impact.Collaborate with development teams to diagnose and fix software defects, including coding where necessary.Manage and maintain application environments, including deployment, configuration, and performance tuning.Monitor application health and proactively identify potential issues.Support integration points such as RESTful APIs and containerised environments.Participate in incident management, root cause analysis, and continuous improvement initiatives.Maintain clear and comprehensive technical documentation.Engage with stakeholders to understand requirements and provide technical guidance.SkillsProven experience in a support engineering role, preferably within financial services or regulated environmentsStrong coding skills in C# (comfortable with coding)Experience with Microsoft Technologies: VB, .NET Core, Azure, SQL Server, IIS, Windows ServerProficient in Web Technologies: React, RESTful APIs, Docker, Azure Kubernetes Service (AKS)Application troubleshooting and incident managementSQL querying and database supportKnowledge of cloud platforms, especially Microsoft AzureExperience with containerisation and orchestration toolsStrong communication and stakeholder management skillsSoftware/ToolsMicrosoft Visual Studio / .NET CoreAzure Cloud Services (including AKS)SQLIIS (Internet Information Services)DockerReact.jsRESTful API toolCertifications & StandardsRelevant Microsoft certifications (e.g., Azure Fundamentals, Azure Developer Associate) are advantageousFamiliarity with ITIL or other service management frameworks is beneficialExperience working within regulated environments and understanding compliance requirements #J-18808-Ljbffr