Senior Fibre Engineer
New Today
Where will you be working?
At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.
We deliver full network cycle services for fixed, private and mobile operators.
This role will be within our
Fixed networks team,
youll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.
Want to come and be a part of it?
What will you be doing?
Were looking for someone who knows fibre networks inside out. Youll be the go-to expert for technical support across our service delivery teams. When things get complex, youll step in to solve problems and guide others to the right fix.
Youll lead fault investigations and help resolve issues that need specialist knowledge. Whether its N11 light, flat roof access, Grabo, or mechanical lifters, youll know what to do and how to explain it clearly. Youll also take charge of performance checks and help validate failed jobs, making sure our work meets the highest standards.
When customers raise serious complaints, youll help get to the bottom of it. Youll work with team managers and regional managers to understand what went wrong and how to make it right. Youll also support engineers who need extra help, especially those struggling with OTDS and ELF scores. Youll carry out deep-dive investigations when major faults happen. Youll write clear reports that show what caused the issue and what weve done to fix it. Youll also build guides and tools that help engineers solve problems faster in future.
Youll be part of performance conversations and help us understand how were doing against our targets. Youll highlight areas that need attention and help drive improvements across the board. If youre ready to take the lead, solve tough problems, and help others grow, wed love to hear from you.
What youll bring;
Youve worked in fibre telecoms and knew the field well. Youve handled real challenges and found smart ways to solve them. You understand how performance is measured and how to use those measures to drive better results. You know what good looks like and how to help others reach it. Youre someone who communicates clearly and builds strong working relationships. You know how to guide and support others, and youre not afraid to speak up when something needs to change. Youre focused, driven, and always looking for ways to improve.
Youre comfortable using specialist tools and equipment, even when the job calls for something out of the ordinary. You stay calm under pressure and know how to manage your time when things get busy. Youre organised, reliable, and ready to take the lead when needed.
If you bring a sharp eye for detail and a strong sense of responsibility, youll thrive in this role.
Whats in it for you?
We offer a range of benefits designed to support your life in and out of work, some of which include.
Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers;
Company van/vehicle and fuel card for business use Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend
get rewarded for introducing people to us!
We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
Were
responsible
and go further for our people, clients, communities and the planet Were
open
and seek new and better ways of exceeding expectations Were
together
and as one team; the whole is greater than the sum of the parts Were
ambitious
and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
Its an exceptional time to be a part of M Group.
Please note:
Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
#MGroupT TPBN1_UKTJ
- Location:
- Gb
- Job Type:
- FullTime
- Category:
- IT
