Senior ICT Consultant

Beaconsfield - Onsite in surrounding areas, Amersham, Maidenhead, High Wycombe

Up to £35k DOE

An expanding managed IT services provider is seeking an experienced Senior IT Engineer who is motivated and passionate about technology. This role is ideal for someone with a natural flair for IT, a strong willingness to learn, and a dedication to delivering exceptional customer service while supporting schools across Buckinghamshire and Berkshire.

Responsibilities

• Handle 2nd/3rd line issues, respond to ICT emergencies, and manage escalations.
• Resolve technical problems affecting school operations by delivering effective solutions.
• Provide internal network support and maintain school IT infrastructure.
• Lead installations or upgrades of servers, networks, and associated hardware/software.
• Mentor and support 1st/2nd line technicians as required.
• Deliver staff training and enforce ICT policies within schools.
• Install, repair, and configure a wide range of devices (desktop computers, iPads, printers, telephones, projectors, AV equipment, etc.).

Requirements

• 2-3 years' experience in a Senior ICT Technician or 2nd/3rd line support role (education sector experience desirable but not essential).
• Strong knowledge of Windows Server, Active Directory, and Microsoft operating systems.
• Familiarity with virtualisation technologies, particularly Hyper-V.
• Experience with cloud technologies such as Office 365 and Azure.
• Proven ability to lead installations of servers and networks.
• Excellent troubleshooting and decision-making skills during IT emergencies.
• Outstanding customer service and communication abilities (both verbal and written).
• Flexible, adaptable, and able to work independently while managing your own time effectively.

Please apply for immediate consideration, interviews taking place next week.