Senior IT Infrastructure Engineer

Location: Central London (Hybrid – 2–3 days in the office)

Salary: £40,000 per annum + benefits

Contract: Permanent, full-time

About the Role

We’re working with a charity to recruit a dedicated Senior IT Infrastructure Engineer to support and strengthen their core IT systems. This is a fantastic opportunity to join a purpose-led organisation where your work will directly support impactful services delivered across the UK.

You’ll play a key role in the IT team, maintaining infrastructure and cloud systems, providing expert support to staff, and contributing to future-focused improvements. As well as leading on technical issues, you’ll support the development of junior colleagues and help shape a secure, efficient, and modern IT environment.

Key Responsibilities

Manage and maintain the organisation’s IT infrastructure, including cloud-based platforms

Provide expert support for Microsoft 365, Azure, Windows Server (2016/2019/2022), and Windows 11

Administer Active Directory and virtual environments such as Hyper-V

Oversee day-to-day IT support queries and escalations

Maintain secure and stable network infrastructure (TCP/IP)

Supervise and guide the IT Engineer

Keep accurate technical documentation and user guides

Support the use of tools such as SharePoint, Teams, and OneDrive

Contribute to IT project work and wider digital strategy

About You

We’re looking for someone with hands-on experience in IT infrastructure, excellent problem-solving skills, and a proactive, team-focused attitude. You’ll be confident managing systems independently and enjoy supporting colleagues at all levels of the organisation.

Essential Skills & Experience

Strong experience in IT support or infrastructure roles

Knowledge of Windows Server, Microsoft 365, Azure, Active Directory, and Hyper-V

Understanding of network configuration and workstation support

Ability to explain technical issues clearly and provide guidance to non-technical users

Experience supporting and managing hardware, software, and user accounts

Excellent organisational, interpersonal, and communication skills

IT-related qualifications or certifications

Experience working in the charity or not-for-profit sector (desired)

Knowledge of SharePoint administration and endpoint security

Do you have the skills and experience required for this role working for a charity?

Submit your CV for immediate review