Senior IT Solutions Engineer - GammaLabs

Join to apply for the Senior IT Solutions Engineer - GammaLabs role at Gamma.

At Gamma, we’re a leader in Unified Communications as a Service (UCaaS) and are expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners.

What will you be doing day-to-day?

• Collaborate with Technical Leads to drive IT projects from conception to completion.
• Coordinate with various departments to ensure project alignment with business objectives.
• Implement and manage security measures in collaboration with the security team to safeguard data and systems.
• Generate comprehensive reports and maintain detailed documentation for system configurations, processes, and procedures, while sharing knowledge and training others.
• Present findings and strategic recommendations to management.
• Lead the design, implementation, and management of IT engineering solutions to meet business requirements.
• Initiate and participate in service improvement initiatives.
• Ensure strict adherence to change control processes.

What you’ll need

• Strong knowledge of relevant technologies, programming languages, and tools.
• Experience with system architecture, software development, and network infrastructure.
• Ability to diagnose and resolve complex technical issues.
• Strong analytical skills to evaluate and improve technical solutions.
• Excellent verbal and written communication skills.
• Ability to explain technical concepts to non-technical stakeholders.
• Strong interpersonal skills to work effectively with diverse teams.
• Ability to build and maintain positive working relationships.
• Experience in managing and coordinating technical projects.
• Ability to prioritise tasks and manage time effectively.
• Degree in Computer Science, Engineering, or a related field.
• Several years of experience in a technical role, e.g., Engineering or Systems Engineering.
• Relevant certifications (e.g., Azure) are a plus.

What do we offer you?

• 25 days of annual leave, plus an extra day for your birthday, with a volunteer day.
• Enhanced maternity and paternity pay to support you as a parent.
• Contributory pension plan with Gamma’s contribution.
• Group income protection and life assurance (four times your salary).
• Tax-efficient share save and share incentive plans.
• Private medical insurance through Vitality for you and your immediate family.
• Electric Vehicle scheme and Cycle to Work scheme for sustainable commuting.

A few things to note

• We can’t offer visa sponsorship or relocation support for this role.
• This role is Hybrid from our Manchester office.
• If you think you could be a good fit but don’t meet all requirements, we still encourage you to apply.

Gamma is an equal-opportunity employer. We value inclusion and encourage people from underrepresented backgrounds to apply. We do not discriminate based on protected characteristics. We are a family-friendly employer focused on trust, autonomy, and flexibility to support work-life balance.