Overview

Join to apply for the Senior IT Support Engineer - Berkshire. c£35K role at VoiceWorks.

We are a growing IT consultancy providing support services for SMEs and preparatory schools. We offer a flexible, bespoke service to each client and our established method of consulting ensures you get the exact technical solution you need for business problems.

The role is based in Windsor or East Berkshire with travel across Berkshire, Hampshire, Surrey and West London. DBS enhanced security check is required.

Location: Windsor / East Berkshire (with travel). Driving license and access to your own transport required; mileage allowance paid for business travel. Central office in Windsor, Berkshire.

Senior IT Support Engineer – Opportunity

A fantastic opportunity in our growing technical delivery team for an experienced and motivated IT Support Engineer. You will provide IT support and project delivery for customers based in Berkshire, Hampshire, Surrey & West London as well as in-house and remote projects. The role is on-site at major customers and within our head office in Windsor.

The ideal candidate will be located in the East Berkshire area.

We seek an individual with at least 5 years of customer-facing experience in almost any sector. Technically, you will need a minimum of two years in a commercial IT support or projects role and ideally a degree or technical qualification in a relevant field. Candidates with recent Microsoft technical qualifications will be highly regarded.

Senior IT Support Engineer Required Skills

• Windows Server 2012/2016/2019/2022
• VMware & Hyper-V
• Exchange Server 2016/2019
• Office365 advanced admin and deployment
• Windows & Mac Desktop Support
• IIS & Certificate Services
• Active Directory / Group Policy
• DNS / DHCP
• WiFi and Cellular Technologies
• Basic Networking
• Firewalls / Routing / NAT / VLAN etc.
• VPN Technologies
• Telephony Exposure
• PC Assembly & Fault finding

Desirable Skills

• Network switching
• MS SQL Server 2008/2012/2014/2016/2017
• Clustered Hypervisors (VMware / Hyper-V)

Relevant Qualifications (any of the below would be great)

• Degree Level IT Qualification or demonstrable equivalent industry experience
• Microsoft MCP/MCSA

General

• 2+ years in client-facing hands-on technical role
• Excellent verbal & written communication skills
• Positive / can-do attitude & confident dealing with stakeholders at all levels
• Confident and outgoing
• General passion for IT & technology
• 5 or more GCSEs including English
• Smart appearance

Package

• £32,000 - £35,000 per annum
• Contributory Pension Scheme
• Generous Mileage allowance
• 20 days annual leave per annum
• UK public holidays

Application Notice

We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. You may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for details.

If you have any pre-application questions please contact us quoting the job title and ref. Good luck, Team VoiceWorks.