Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features.Company DescriptionTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 employees and +60 nationalities. In the UK & Ireland, Telefónica Tech UK&I has over 1,000 professionals helping brands and organisations across public sector, financial services, insurance, retail and manufacturing, and commercial markets to unlock the power of integrated technology for all. The hub offers an end-to-end portfolio including Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking. We live by our values: open, trusted and bold.We don’t believe hiring is a tick-box exercise; if you feel you don’t match the job description 100%, but would be a great fit, please get in touch.Job DescriptionThis role covers the implementation, management, maintenance and support of all network infrastructure, perimeter security systems and network management platforms and offers the chance to become the authority on these subjects. Employees within this area are expected to work independently and use their own initiative. They perform the full range of duties required in providing solutions to our health customer base and will have advanced general troubleshooting skills. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and will be fully aware of operating procedures and policies. Employees will work as part of a mature managed service team delivering project and managed services work into our UK&I Enterprise Health managed service customers.Key ResponsibilitiesOwnership and accountability of the detailed engineering, scheduling, documentation and rollout for implementation projectsDesign and implementation of the network infrastructureLiaison with customer, design authority and project manager to capture all user and system requirements to define the design requirements specificationEnsure that all projects are completed within deadlines and to the highest standardsDevelopment and ownership of documentationLow-level design of network and security infrastructure (LAN / WAN / WLAN / Firewalls / ADCs etc.)Integration and handover of implemented systems to operational teamsContinual improvement of the systems based on changing demandsLiaising with various departments within the Enterprise Health business unitCoordinating with 3rd party suppliers and partners to support, maintain and implement these systemsIntegrity and control of business dataControl and support of Internet accessEnsuring business data is backed up and securely held off-siteDatacentre and customer premises visits for hardware and software maintenance and installation24/7 support coverSkills & ExperienceEssentialBroad working knowledge of Datacentre network disciplinesBroad technical knowledge of Network TechnologiesExcellent knowledge of LAN / WAN / WLAN managementA good understanding of FirewallsA good understanding of IT Networks infrastructureThe ability to work on own initiative and to address and resolve problems in a busy environmentAble to resolve incidents in the Network environment used by the customerGood working knowledge of incident, problem and change management processes and proceduresDemonstrable experience in troubleshooting techniques to determine root causeWorking as part of a managed service team delivering outsourced managed servicesITIL process knowledgeDesirableAruba certificationFortinet certificationAdditional InformationMust have the right to live and work in the UKDue to our location, access to own transport is essentialWe don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesTelecommunicationsReferrals increase your chances of interviewing at Telefónica Tech by 2xBelfast, Northern Ireland, United Kingdom #J-18808-Ljbffr