Senior Sales Engineer (Public Sector - UK)

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Overview

The Senior Sales Engineer (SSE) is a pre-sales support role primarily focused on providing technical sales support to Commvault’s customers. The role supports partner-focused sales teams deploying their skills to influence and drive through the sales cycle. The position requires a strong technical contributor who understands how their decisions impact and influence customer value while at times driving revenue for Commvault. The SSE is seen as a trusted advisor at all levels within an account (C-Suite, technical stakeholders, etc.), as well as a team leader, mentor, teach, and contribute to the overall success of Commvault. The SSE drives or supports complex sales opportunities by translating business requirements into solution technical requirements; coordinating technical expertise; sizing, scoping, defining delivery and deployment approach, timeline, and required resources; coordinating demonstrations and proofs-of-concept; and supporting internal deal acceptance.

Position Responsibilities

• Work as part of the account team to formulate and produce territory plans, account strategies, and sales plans including engaging specialist resources for accounts determined by the Sales and SE Manager. SE will as well develop new opportunities within the assigned territory.
• Anticipate technology trends and successfully build strong relationships with partners and internal departments (sales, support, business units, product management, marketing, development), as appropriate, to ensure success during sales campaigns and/or to ensure the customer experience is extremely positive.
• Embrace calling on senior level IT leadership often without account executive present at the same time and engage with the customer to qualify and understand key technical, financial, operational, and business issues that can be addressed with any one or all of Commvault products.
• Proactive in building relationships with technical decision makers within end-user accounts and driving detailed, executable Technical Account Plans for all focus targets and current customers utilizing Commvault Target Account Selling methodology for both open opportunities and ongoing customer satisfaction.
• Distil the pre-sales discovery into a concise message, outlining the salient technical, business, operational, and financial inefficiencies/challenges that Commvault addresses with its products.
• Collaborate with the creation and presentation of a business case to any and all business sponsors (i.e., C-level executives, technical partners, etc.) in support of the Commvault solution.
• Propose and professionally demonstrate Commvault products through the use of presentations, existing customer solutions, white board, demos, pilots, proofs-of-concept, etc.
• Actively participate in all Sales and regional meetings, QBRs, adding value and technical leadership on all topics (field marketing, qualifying, etc.).
• Provide technical expertise and enablement support for the channel and alliance partners as needed.
• Continuously develop and maintain technical and market expertise through training, certifications, conferences, etc.
• Keep senior management and relevant internal groups informed of key issues and changes which may impact expected business results through business reviews and Salesforce.com documentation.
• Provide feedback on potential product or process improvements to appropriate internal groups and participate where necessary in formulating innovative solutions.

Position Requirements

• Demonstrable experience serving in a Pre-sales / Sales engineer role, within the software or storage industry (ideally within Data Protection domain).
• Experienced in working with and supporting Public Sector Clients.
• Demonstrates solid experience delivering, presenting and selling to clients.
• Provides strong competitive knowledge of e.g. Symantec NBU, EMC Networker, EMC Avamar, IBM TSM, VEEAM, Symantec Enterprise Vault, Commvault, etc.
• Proven strong experience conducting Proof of Concept (POC), architecting data management solutions (backup and recovery, data migration, replication, compliance, SRM, etc.).
• Ability to work in a rapid growth environment where priorities, roles and responsibilities are continuously updated to meet market and customer demands.
• Experienced in participating in and building teams of specialists to support customers and sales cycles to successful outcomes.
• Basic knowledge with common Software licensing practices (cloud, perpetual, term, maintenance).
• Specialized knowledge/skills and demonstrated proficiency with at least one major open systems operating system, hypervisor or cloud.
• Enterprise application exposure or knowledge of SAP, Oracle, Exchange, db2, SharePoint, etc.
• Solid knowledge of infrastructure technologies such as storage, servers, networking, cloud, hyper-convergence, etc.
• Excellent written, presentation, and communication skills; ability to build and maintain business relationships.
• Ability to work in an organized, procedural manner using tools such as Salesforce.com to facilitate process and information organization.
• BS or MS degree in Computer Science/engineering or related and proven technical field experience in IT industry preferred.
• Flexibility to travel.

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com. Commvault's Privacy Policy

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Data Security Software Products

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