Overview

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. The portfolio includes endpoint, network, email, and cloud security that interoperate through the Sophos Central platform. Secureworks provides Taegis XDR/MDR, ITDR, next-gen SIEM, managed risk, and advisory services. Sophos sells these solutions through reseller partners, MSPs and MSSPs worldwide, defending more than 600,000 organizations from phishing, ransomware and cybercrimes. The solutions are powered by threat intelligence from Sophos X-Ops and the Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

We are looking for a dynamic software engineer to join our Windows Fast-Track team. This role involves working closely with our support teams to investigate customer cases that they need to escalate, and experts in our Windows development teams. The successful candidate will have a passion for solving complex and challenging technical problems along with good collaboration and communication skills.

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is the largest pure-play MDR provider, supporting more than 28,000 organizations. The portfolio includes endpoint, network, email, and cloud security that interoperate and defend through the Sophos Central platform. Secureworks provides Taegis XDR/MDR, ITDR, next-gen SIEM, managed risk, and advisory services. Sophos sells these solutions through reseller partners, MSPs and MSSPs worldwide, defending more than 600,000 organizations from phishing, ransomware and cybercrimes. The solutions are powered by threat intelligence from Sophos X-Ops and the CTU. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

We are looking for a dynamic software engineer to join our Windows Fast-Track team. This role involves working closely with our support teams to investigate customer cases that they need to escalate, and experts in our Windows development teams. The successful candidate will have a passion for solving complex and challenging technical problems along with good collaboration and communication skills.

What You Will Do

• Investigation of customer issues
• Collaboration between support and development teams
• Working with customers to resolve issues
• Develop and test prototype fixes in C++
• Windows crash dump analysis
• Coordinate production of Maintenance and Special Releases when software fixes are required to address customer issues

Skills and attributes for success

• To succeed in this role you’ll be passionate about providing Sophos customers an excellent experience. You’ll take pride in understanding complex issues and identifying pragmatic workarounds and code fixes to resolve issues quickly. You’ll be comfortable within an Agile team with open communications and a focus on getting things done

What You Will Bring

• You'll be comfortable using tools such as WinDbg, SysInternals, Windows SDK/WDK, Windows Performance Toolkit, Wireshark, Microsoft Message Analyzer
• Knowledge of a wide range of Windows operating systems
• Analytical with an eye for detail and continuous improvement ethos
• Good communication skills
• Desirable: experience with Windows drivers and kernel programming

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. We encourage applicants to apply even if they don’t check every box. Your unique experiences and skills might be exactly what we need to enhance our team.

What's Great About Sophos?

• Remote-first working model; some roles may require a hybrid approach. Applicants must have legal authorization to work in the posting jurisdiction without employer sponsorship.
• Our people – we innovate and have team spirit
• Employee-led diversity and inclusion networks
• Annual charity and volunteering initiatives
• Global sustainability initiatives
• Wellbeing and fitness programs

Our Commitment To You

We’re proud of our diverse and inclusive environment and commit to equality of opportunity. All applicants will be treated fairly and in accordance with the law. If adjustments are needed in the recruitment process, please let us know.

Data Protection

If you share your CV or personal details with Sophos, these details will be held for 12 months in line with our Privacy Policy. You can request deletion or updates through the Privacy Policy.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Engineering and Information Technology
• Software Development