We’re Hiring: Service Desk Engineer (French Required)Work location: Sheffield (Hybrid)Salary: Up to £28,500At Littlefish, we seek individuals who can make a real difference and become a giant slayer. As the world around us changes, we look for people who embrace change with optimism and excitement. We value passionate, high-performing individuals who thrive on thinking outside the box.Our current employees are the giants who have shaped Littlefish, and you could be the future team member to continue our growth with drive, passion, and skills.If this resonates with you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you.The role and what you’ll be doing:We are looking for a Service Desk Engineer fluent in French to provide exceptional technical support to our contract customers.Key responsibilities:Resolve technical issues related to desktops, laptops, printers, and applications.Troubleshoot and manage networks and servers.Follow Littlefish standards and meet customer-specific SLAs when handling technical queries.Communicate clearly with customers to resolve issues swiftly.What we’re looking for:Fluency in French is essential.Experience in a 1st or 2nd line IT service desk role or similar.Experience with ITSM case management software.Knowledge of remote support tools.Strong understanding of Windows 10, Office 365, Active Directory, Windows Server, and Enterprise Networks.Familiarity with MS Office, Anti-Virus, Print, and hardware support.Excellent customer service, problem-solving, and communication skills.What we offer:Referral Bonus – Earn £1000 for referring a friend.Access to LinkedIn Learning for skill development.Healthcare Cash Plan including online GP and mental health support.Casual dress policy.Company pension scheme.Social events and team outings.25 days annual leave plus public holidays, with options to purchase or sell leave.Our values:We value high performance, passion, and a can-do attitude. We support diversity and inclusion, encouraging applications from all backgrounds. We are committed to an inclusive recruitment process and support candidates through adjustments if needed.Join us and make a tangible difference. Apply today! #J-18808-Ljbffr