Ready to keep systems running smoothly?

Join a growing technology services provider as a Service Desk Engineer (Nights) and be part of a team that ensures seamless IT support for clients across industries. The role involves handling service requests, troubleshooting technical issues, monitoring systems, and maintaining strong service delivery standards during weekend operations. The team is seeking someone with experience in IT support or service desk environments, strong problem-solving skills, and the ability to work independently under pressure.

Make your next move. Apply now!

Responsibilities

• 2nd line+ support (no juniors)
• Troubleshoot a range of issues – quick research is fine
• Directly support senior finance clients (CEOs, VPs)
• Work calmly and professionally under pressure
• Collaborate with a remote global team (UK, Scotland, South Korea)

Requirements

• Strong MSP background – essential
• Ability to work independently without constant escalation
• Excellent interpersonal and customer-handling skills
• Willingness to gain AZ/MS-900 certification (funded by the company)

Benefits

• Paid certifications with in-house trainer support
• Fully remote role
• Social, collaborative culture with regular team events
• A company that values the right person over the perfect CV

Salary

• Up to £45,000 (DOE)