Service Engineer

New Yesterday

Role Overview: To be responsible for maintaining strong relationships with our blue chip customers and the maintenance/servicing of their CCTV and Access Control systems; there may even be some installation/commissioning work occasionally. This role will involve visiting customer sites and requires the successful applicant to be customer-focused at all times. The individual must work as part of a team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Manager. Most importantly, this new team member will want to improve their skills, seek training on new and existing Enterprise solutions, and develop a career.

Main Responsibilities:

Contacts:

External: Customers, Suppliers, Contractors
Internal: Service Delivery Manager, Service Desk, Other internal departments

Qualifications: FLIR Latitude, CCure and Genetec are not essential but strongly preferred; however, if you have worked on other Enterprise-level systems and can demonstrate the aptitude to learn, we would invest in the necessary training.

Experience: At least three years’ experience working in a similar role with Enterprise-level systems.

Skills:

#RMDFL

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Location:
Sheffield, South Yorkshire

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