OverviewAre you a hands-on engineer looking for your next career move? Whether you're just starting out with 6-12 months' experience or you're an established Service Engineer with 3+ years in the field, we have two fantastic opportunities to join a growing, forward-thinking service team.You'll be part of a business that values trust, collaboration, and technical integrity. They're on a mission to deliver safety-first, compliant fire and telecare solutions that enable independence and protect lives. If you're passionate about doing work that matters—and want to grow your career in a flexible, ambitious environment—we'd love to hear from you.The RoleAs part of the Service Team, you'll be responsible for ensuring clients' systems are running safely, securely, and efficiently. You'll cover sites across Essex, North Kent, and the wider South East, with occasional travel (once every 1-2 weeks) to the Basingstoke Head Office to collect stock and connect with the team.ResponsibilitiesRepairing faults on Warden Call, Social Alarms, and Door Access systemsCarrying out technical surveys and annual servicing on systems and schemesLiaising directly with clients to resolve issuesWorking closely with the Service Manager and Head of Service to meet SLAsAccurately recording job details and completion notesReporting operational problems promptly to managementCommunicating effectively with clients, coordinators, and internal teamsMaintaining accurate admin records and compliance with health & safety proceduresTaking care of your vehicle and stock to meet client demandsWhat We're Looking ForA clean UK driving licenceJunior role: 6-12 months' experience in a service/engineering roleExperienced role: 3+ years' proven experience in the fieldBackground in electrical engineering, fire alarm maintenance, door access control, or security alarm systemsStrong fault-finding and problem-solving skillsExcellent communication and customer service abilitiesFlexible attitude to cover 1 in 4 on-call rota (with on-call bonus)PrerequisitesThis role involves daily travel across the South of England, and driving forms a significant part of the job.To be eligible to drive a company vehicle, you must:Be aged 21 or overHave held a full UK driving licence for at least 12 monthsHave no more than 3 penalty points on your licencePlease note: all roles are subject to DBS/Security checks before or upon commencement of employment.The PackageCompetitive salary: £27,000 - £40,000 DOEOn-call allowance & overtime opportunitiesCompany vehicle, tools, and uniform providedOngoing training and career progression in a rapidly expanding businessWhy Apply? youll be part of a supportive team that values your input, offers real progression, and works on a variety of systems across the South East. This is your chance to build your career with a company that's going places.Ideal for candidates based in Basildon, Essex, North Kent, Dartford, Maidstone, Chelmsford, Southend, Brentwood, or surrounding South East areas.Ready to take the next step in your engineering career? Apply now to join a team where your skills are valued, your development is supported, and your future is bright.If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We value your interest and encourage you to apply for future opportunities with us. #J-18808-Ljbffr