Overview

Endoline Machinery Ltd is a leading UK manufacturer of case erectors, case packers, case sealers, and palletising systems, trusted by companies worldwide for high-quality automation solutions. We are seeking a skilled Service Engineer to join our growing team. This role involves installing, maintaining, and servicing Endoline machinery to ensure it continues to perform to the highest standards.

Location: Field-based with UK and occasional overseas travel. Salary: Competitive + overtime + benefits. Contract: Full-time, permanent.

The Role

As a Service Engineer, you will support customers across the UK and occasionally overseas. You will be responsible for installation, servicing, fault diagnosis, and repairs of Endoline equipment, delivering exceptional customer service at every step.

Your key responsibilities

• Installing new machinery at customer sites, carrying out training, and completing handover sign-offs.
• Servicing and refurbishing existing machines, replacing worn components to keep systems running at their best.
• Attending customer breakdowns, fault diagnosing both mechanically and electrically to resolve issues quickly.
• Working with our in-house Design & Test Engineers to solve more complex technical challenges.
• Surveying equipment for full service work and supporting the sales team with technical insights for quotations.
• Building strong customer relationships by delivering a professional, proactive, and reliable service.

About You

• Previous experience in a field service or engineering role with direct customer interaction.
• An engineering qualification (desirable) — but applications from candidates qualified by experience are welcome.
• Strong IT skills (Word, Excel, Outlook).
• Excellent communication skills, both written and verbal.
• A professional, presentable, and customer-focused attitude.
• A full UK driving licence.
• Experience with PLCs (e.g., Allen Bradley, Mitsubishi FX2/FX3, Siemens S7-1200) and HMIs (Allen Bradley, Delta, IDEC, Siemens) is advantageous.

What We Offer

• A competitive salary with overtime opportunities.
• Ongoing training and development to expand your technical skills.
• The chance to work with a market-leading UK manufacturer.
• Variety in your work—from installations to servicing and troubleshooting.
• Travel across the UK with occasional overseas projects.
• One Saturday per month customer support rota (with cover/overtime provided).

Apply

If you're an experienced Service Engineer with strong technical ability and a passion for customer service, we’d love to hear from you. Apply now to join the Endoline Machinery team and take the next step in your engineering career!

No agencies please.