Job Title: Service Team Engineer

Location: Basingstoke (BSN01)

Your role

The Service Team is responsible for providing 2nd and 3rd Line Technical Support for the contract. This includes supporting and maintaining the Hardware, Software, Applications and Network. Also, the team log, and respond, to incidents and service requests from the customers, either resolving these themselves or escalating further if necessary.

Skills and Experience

In addition to leadership experience an understanding of IT support and infrastructure. Good knowledge and experience of the following technologies:

Desirable Qualifications

This role will require the individual to be willing and eligible to undergo a high level of security clearance.

Your benefits:

26 Days annual leave plus public holidays (3 flexible)

Pension – Double matching contributions of up to 10%

Life assurance

Companywide incentive plans

Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more)

Perks at work – employee discounts

Employee assistance programme/ virtual GP