ServiceNow Engineer
New Yesterday
ServiceNow Engineer Location:
Leeds (Hybrid - 3 days per week on-site) Salary:
£65,000 Role Summary: We are seeking a skilled
ServiceNow Engineer
to join a financial services team, taking ownership of the operation, development, and maintenance of the ServiceNow platform. The role includes managing the enterprise service catalogue (ESC), supporting third-party modules, and ensuring the platform delivers effectively for business needs. Key Responsibilities: Manage and prioritise the backlog, planning work into regular sprints and delivering changes through structured release processes. Test ServiceNow changes in non-production environments before deployment. Work closely with stakeholders to define requirements and advise on optimal use of ServiceNow features. Design solutions that meet requirements while adhering to platform best practices. Identify opportunities to improve services and implement enhancements proactively. Maintain the platform through routine housekeeping, bug fixes, configuration updates, and plugin management. Execute ServiceNow platform upgrades. Mentor and support other developers on the team. Research and recommend new tools or features to improve platform capabilities. Configure and onboard new modules, supporting knowledge transfer and training where needed. Required Experience & Qualifications: Experience working in IT and contributing to software project delivery. Knowledge of
ServiceNow
and ITIL processes. Previous experience in a similar role or environment. Vocational qualifications or equivalent experience in Agile methodologies. ServiceNow Certified System Administrator
and
ServiceNow Certified Application Developer . Proven experience in ServiceNow development and administration, including designing and implementing new capabilities. Experience performing platform upgrades. Familiarity with plugins and third-party modules (e.g., VRM/TPRM). Understanding of CMDB configuration and use. Experience in regulated environments, supporting controlled change. Experience maintaining critical digital business applications. Solid knowledge of Agile software development methodologies. Benefits: Pension plan and life protection Health and well-being support Generous leave allowance Discounts and flexible benefits options Apply Now!
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- IT