Software Engineer - Logistics & Operations

PostGrid is a global leader in enterprise SaaS platform for automated offline communications. Our robust APIs empower organizations to create, personalize, and dispatch physical mail letters, postcards, checks, and more to any address on the globe without ever touching an envelope, while ensuring clean address data. Operating at massive scale across multiple regions, we’re redefining how brands connect with people beyond the inbox. If you’re driven to build category-defining technology and want to shape the future of offline communications, join our high-caliber team and help us transform the way the world sends mail.

About The Team:

The Logistics Operations team is the engine room of PostGrid. We are a dedicated group of engineers responsible for building the critical infrastructure that automates and optimises the physical movement of mail. Our mission is to create highly reliable, scalable, and efficient systems that manage everything from carrier selection and routing to order fulfilment and tracking. We work closely with our Operations and Product teams to transform complex, real-world logistics challenges into elegant technical solutions.

What you’ll do:

As a Software Engineer on the Logistics & Operations team, you will be at the heart of our core business. You will design, develop, and maintain the backend services and APIs that drive our global offline communication platform. Your work will directly impact our business efficiency and enable us to deliver on our promise of seamless, large-scale physical mail delivery across continents.

Your Responsibilities:

• System Architecture: Architect, develop, and maintain logistics-related backend services and APIs, including routing, batching, carrier selection, and Service Level Agreement (SLA) management.
• Scalable Systems: Build and maintain scalable systems that manage delivery workflows across our network of print and mail fulfilment partners.
• Automation & Efficiency: Drive operational efficiency by optimising internal tooling and automating manual interventions, streamlining processes such as shipment tracking and delivery exception handling.
• External Integration: Design and implement robust integrations with external carriers and fulfilment APIs (e.g., FedEx, USPS, Royal Mail, Canada Post, etc.).
• Operational Excellence: Take ownership of production systems, proactively monitoring for and resolving bugs, delays, or bottlenecks within the fulfilment pipeline.
• Cross-Functional Collaboration: Work closely with our Product and Operations teams to translate complex business requirements into elegant technical solutions.
• Code Quality: Participate in code reviews, architectural discussions, and infrastructure planning to uphold a high standard of quality and maintainability

What Will You Bring To This Role:

You are a pragmatic problem-solver with a strong background in backend engineering and a passion for tackling real-world logistics challenges. You are comfortable building and maintaining scalable systems and have a solid understanding of how software can drive significant operational efficiency. You are a proactive collaborator who can work seamlessly across different departments to deliver impactful solutions.

• 3+ years of backend software engineering experience, ideally with Node.js, Python, or a similar language.
• Proven experience building RESTful APIs and integrating with complex external systems.
• Solid understanding of distributed systems, job queues, and microservice architectures.
• Hands-on experience with both SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
• Strong debugging and performance optimisation skills.
• Ability to write clean, maintainable, and well-documented code.

Preferred Qualifications:

• Experience working with logistics, shipping APIs, or supply chain systems.
• Familiarity with warehouse management systems, SLAs, or order management platforms.
• Exposure to tools for task queuing and event streaming like RabbitMQ or Kafka.
• Knowledge of monitoring and alerting tools such as Datadog, New Relic, or Sentry.
• Prior experience working in a high-growth scale-up or fast-paced SaaS environment.

Our Commitment to Diversity:

PostGrid is an equal opportunity employer and values the diversity of backgrounds and perspectives. We strive to cultivate an inclusive environment of understanding to have a greater impact on our business and our customers. We encourage applicants from underrepresented groups and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history, in accordance with applicable local, state, and/or federal laws.

Ready to make your mark?

Join PostGrid’s tight-knit, high-energy team and build technology that powers global offline communications. With competitive pay, flexible work, and a learning-obsessed culture, you’ll ship bold ideas fast and see your impact instantly. Hungry for challenge and craftsmanship? Apply today and help us reinvent how the world connects beyond the inbox.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Software Development