Software Installation and Support Engineer

Join to apply for the Software Installation and Support Engineer role at Xerox

Software Installation and Support Engineer

Join to apply for the Software Installation and Support Engineer role at Xerox

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .

Business Overview:

We specialise in electronic document management (EDM) – providing hardware, software, services, and expertise to help organisations reduce costs, improve efficiency, and operate more sustainably.

Role Purpose:

Deliver, manage, support, and train on EDM and related software solutions.

Key Responsibilities:

• Install and configure EDM software to time, budget, and quality
• Manage projects and client communications
• Provide user training and documentation
• Deliver ongoing software/database support within SLAs
• Assist pre-sales with solution design and proposals
• Identify opportunities to enhance delivery and support
  
  

• 3+ years delivering software solutions & support
• Strong database (T-SQL) & IIS configuration experience
• Strong communication, analytical, and problem-solving skills
  
  

• Microsoft certifications (e.g., AZ-204)
• Experience with EDM solutions
• PRINCE2 or similar project management certification
• Commercial awareness and vendor coordination
  
  

• Personalized development plans with weekly check-ins and quarterly reviews
• 12 days of dedicated training time per year
• Support for certifications relevant to your role
• Clear career progression with real examples of team members becoming managers, specialists, or switching roles
  
  

• Quarterly innovation days to explore your own projects
• Diverse project work across markets and sectors
• Modern tech stack with regular updates to the application
  
  

• Collaborative, motivated, and friendly team
• Autonomy and influence, including:
• Setting your own goals
• Choosing tech tools
• Contributing to process decisions

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting, Software Development, and Retail Office Equipment

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