Software Installation and Support EngineerJoin to apply for the Software Installation and Support Engineer role at XeroxSoftware Installation and Support EngineerJoin to apply for the Software Installation and Support Engineer role at XeroxGet AI-powered advice on this job and more exclusive features.About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com .Business Overview:We specialise in electronic document management (EDM) – providing hardware, software, services, and expertise to help organisations reduce costs, improve efficiency, and operate more sustainably.Role Purpose:Deliver, manage, support, and train on EDM and related software solutions.Key Responsibilities:Install and configure EDM software to time, budget, and qualityManage projects and client communicationsProvide user training and documentationDeliver ongoing software/database support within SLAsAssist pre-sales with solution design and proposalsIdentify opportunities to enhance delivery and supportEssential Experience & Skills:3+ years delivering software solutions & supportStrong database (T-SQL) & IIS configuration experienceStrong communication, analytical, and problem-solving skillsDesirable:Microsoft certifications (e.g., AZ-204)Experience with EDM solutionsPRINCE2 or similar project management certificationCommercial awareness and vendor coordinationWhat We Offer to New Team Members:At Xerox, we’re committed to creating a workplace where our people can thrive professionally and personally. Here’s what you can expect when you join our team:Growth & DevelopmentPersonalized development plans with weekly check-ins and quarterly reviews12 days of dedicated training time per yearSupport for certifications relevant to your roleClear career progression with real examples of team members becoming managers, specialists, or switching rolesInnovation & VarietyQuarterly innovation days to explore your own projectsDiverse project work across markets and sectorsModern tech stack with regular updates to the applicationTeam CultureCollaborative, motivated, and friendly teamAutonomy and influence, including:Setting your own goalsChoosing tech toolsContributing to process decisionsSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT Consulting, Software Development, and Retail Office EquipmentReferrals increase your chances of interviewing at Xerox by 2xSign in to set job alerts for “Software Support Engineer” roles.Associate Customer Support Engineer, EMEASoftware Support Engineer - Labyrinth ScreeningNorthern Ireland, United Kingdom £30,000.00-£33,000.00 2 weeks agoSoftware Support Engineer - Labyrinth ScreeningSoftware Support Engineer - Labyrinth ScreeningLondon, England, United Kingdom 4 days agoLondon, England, United Kingdom 4 days agoTechnical Product Support Engineer (2nd Line, SaaS)Hounslow, England, United Kingdom 1 day agoLondon, England, United Kingdom 1 week agoTechnical Product Support Engineer (2nd Line, SaaS)Worcestershire, England, United Kingdom 1 week agoManchester Area, United Kingdom 2 weeks agoLondon, England, United Kingdom $4,000.00-$6,000.00 2 months agoLondon, England, United Kingdom 4 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr