Software Support Engineer Cowes, Isle of Wight | up to 44K + Benefits Are you a skilled Software Support Engineer ? Join a specialist software company delivering solutions that power efficiency, safety, and sustainability worldwide. What You'll Do: Support users and engineers remotely or on-site Troubleshoot, diagnose, and resolve software issues Deliver user training and create support documentation Deploy and configure software solutions Collaborate with developers to improve system performance What You'll Bring: 3+ years of work experience in troubleshooting and deploying software packages and solutions Strong knowledge of Microsoft OS, networking, and relational databases Proactive problem-solving mindset and strong communication skills Bonus Skills: Degree in Engineering or IT Experience in system integration or software development Familiarity with SQL Server, DCOM, OPC, Windows security What's on Offer: 37-hour work week (Mon-Fri) 25 days holiday + bank holidays Pension, bonus, healthcare, and more Long-term career opportunities in a collaborative team Ready to make an impact? Apply now and help deliver world-class software sol...