Join to apply for the Systems Engineer role at Hamilton Lane

Hamilton Lane is looking to expand our team to satisfy the needs of our growing client base. Hamilton Lane is built on collaboration, teamwork and integrity. Our employees pursue excellence and always strive to do the right thing. We invest in our employees, clients and partner relationships, as well as, in the technology and resources necessary to remain competitive, working in a competitive environment that inspires innovation.

What We Do

As a recognized leader in providing Private Markets Solutions to clients across the globe, we manage approximately $140.9 billion in discretionary assets and have oversight of an additional $845.3 in non-discretionary assets as of June 30, 2025.

The Opportunity

As a Systems Engineer at Hamilton Lane, your responsibilities will encompass providing both on-site desktop support and remote assistance in addressing hardware and software challenges. Additionally, you will engage in project initiatives aimed at implementing new end-user technologies and enhancing infrastructure. While always maintaining a professional demeanor, you will prioritize end-user support and possess a mindset geared towards improving the overall end-user experience whenever feasible.

Your Responsibilities Will Be To

• Provide both on-site desktop support and remote assistance in addressing hardware and software challenges.
• Engage in project initiatives aimed at implementing new end-user technologies and enhancing infrastructure.
• Promote the utilization of unified endpoint management tools for desktop and mobile devices to facilitate a next-generation end-user experience.
• Expand the application of our service management platform to establish a known error database.

Your Background Will Include

• Over 5 years of practical experience in supporting Windows and macOS systems.
• More than 2 years of hands-on experience with iOS and Android devices.
• At least 2 years of experience utilizing Microsoft Intune.
• A minimum of 2 years in M365 administration.
• Over 3 years of experience with SharePoint.
• At least 2 years of experience in supporting Video Conferencing solutions.
• Strong ability to collaborate effectively with clients and team members, including C-Suite executives.
• Experience collaborating with IT vendors for international support.
• Familiarity with ticketing systems, preferably the Atlassian suite, especially Confluence and Jira.
• Experience with remote assistance tools like Beyond Trust (formerly Bomgar).
• Proficient in supporting and using collaboration platforms such as Teams, Zoom, and Slack.
• Knowledge of application packaging and deployment management for MS Windows and mobile devices.
• PowerShell experience is a plus but not mandatory.
• Strong decision-making and problem-solving abilities.
• Excellent verbal and written communication skills.
• Proven history of successfully delivering multiple complex technical projects on schedule and within budget

Benefits

At Hamilton Lane, our benefits philosophy is simple: to provide our employees with a competitive suite of benefits and services to help navigate through the complexities and challenges of working, living, raising a family, and eventually retiring.

To Do This, Hamilton Lane Offers The Following Benefits

Enhancing Your Physical and Emotional Health

Employees have access to healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.

Developing Your Career

Tuition and certification reimbursement programs are available, along with continual education and development trainings for you to grow with Hamilton Lane.

Supporting Your Family & Community

For our communities, Hamilton Lane provides paid time off to volunteer and compensates for referring qualified candidates that join our team.

For growing family, we offer an adoption reimbursement program, paid time off for new parents and newlyweds, and provide travel support for nursing parents.

Safeguarding Your Financial Wellbeing

Hamilton Lane contributes to retirement programs and offers an employee stock purchasing plan.

Hamilton Lane is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition. As a registered investment adviser, employees of Hamilton Lane may be subject to certain limitations on political contribution and personal investment activities.