About THGWe are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.With us, you'll go further, faster. What are you waiting for?This role is based at our site in Tywyn, Wales (LL36).The role is 5-days a week onsite (37.5 hours per week)Candidate must live within a commutable distance.About the role:The purpose of this role is to support the Technical Manager and QA Team in maintaining company policies and procedures in line with BRC and other third-party audits, and ensure the company complies with all relevant legislations.You will also provide administration support to our QA department, keeping matrixes up to date, assisting with customer complaints, generating COC's and assist our raw materials lab in reviewing microbiological testing results and investigations.Job Role (not limited to):Review procedures, write procedures and make necessary improvementsDrive continuous improvement and promote the food safety culture within the businessContribute and play a part in the internal auditing teamSupport the business during third party audits and traceability exercisesAssist with the coordination and completion of customer complaintsIssuing Certificates of Analysis/Conformities, where requiredKey attributes:Strong IT skills including Microsoft Office softwareExperience working in a technical related role within the food or beverage manufacturing industryHigh attention to detail and great organisation skillsGood understanding of food safety systems and their practical application in a manufacturing environmentGood knowledge of third-party standards such as BRC, Trading Standards. And Customer COP'sA good working knowledge of HACCPTHG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. #J-18808-Ljbffr