Overview

Onsite role supporting our clients within the London area. Are you passionate about technology and committed to developing your career in IT? Sharp IT Services presents an exciting career opportunity to support our SME clients within our London region. This is a career opportunity, not just a job. Building your career is what we do, join our team and we will use your combination of technical knowledge and great communication skills to deliver quality advice and guidance to our clients, get to know and understand our clients, and deliver excellence to them alongside your Helpdesk team and watch your career in IT take off.

In this role you will work with a set of clients, acting as either the IT Manager or alongside their IT Manager, building trusted-adviser relationships, and providing input, guidance and steering them to make the right long-term decisions about their IT infrastructure.

Responsibilities

• Work with a set of clients, acting as the IT Manager or alongside their IT Manager.
• Build trusted-adviser relationships and provide input, guidance and steering to make right long-term IT infrastructure decisions.
• Collaborate with the Helpdesk team to deliver quality advice and guidance to clients.

Knowledge and Experience

• Ability to build and maintain relationships with various stakeholders in different environments.
• Experience in client-facing roles.
• Ability to deliver tasks to meet deadlines.
• Deliver work in line with best practice.
• Up to date with the latest Microsoft Technologies; knowledge of Microsoft Cloud is essential.
• Intermediate-Advanced administration and troubleshooting skills in Microsoft 365/Office 365, Hyper-V and other virtualization platforms.
• Experience setting up and supporting on-premise server hardware and software, including Exchange, firewalls, antivirus, backup expertise and networking skills.

Qualities

• A friendly and hardworking individual with excellent verbal and written communication skills.
• Drive to develop your career through training.
• Positive and flexible approach to work; diligent in delivering tasks and able to follow process.
• Ability to prioritise and manage own workload; operate in a professional manner.
• Calm and measured approach in pressured situations.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting