John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, filtration systems, and predictive digital monitoring technologies.We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial.Job DescriptionWe are seeking a dynamic and experienced Technical Sales Engineer to join the team from our site in Manchester. This role will provide sales support to Customers, within a Sales Team (and the external John Crane Sales & Service personnel who support them).Principal Accountabilities / Key TasksTo select our products and produce high quality, technical/commercial, timely Quotations/Bids (and revisions) for any product using the company quotation tool (C4C).To accurately review/capture Customer Specifications, ensuring all technical, commercial, financial, quality & contractual aspects are identified and select product.Project Bid liaison with our Central Projects Group.The maintenance and update of databases in use within this roleTo resolve in a timely manner any queries related to Customers/JC personnel.To deal professionally with the needs of the Customer, taking full responsibility and accountability to ensure they experience exceptional Customer Service at all times.Secondary Accountabilities / Key TasksPartake in all other Team activities that assist the Customer and the company.Costing Activities as and when required and in agreed timescales.Assist on internal/external Quality audits and procedure manual updates.The main conduit between the Internal/External Sales teams supporting the Customer and our Engineering Dept/Engineers for updates/changes to Product line.QualificationsAn individual who has the knowledge and experience to multi-task at a high technical level, in a professional manner with excellent customer-facing communication skills.PREFERRED CAPABILITIES, KNOWLEDGE, EXPERIENCE & SKILLSCan read/understand mechanical/process datasheets, P&IDs, OEM equipment drawingsHas an understanding of industry standards/specs and their application eg: API, ASME,Has some form of degree (e.g., BSc, BEng, HND level in some technical discipline)Possesses knowledge/understanding of fluids, pressures, temperatures, viscosities etc.Required AttributesThis customer facing role requires a professional attitude to be adopted at all times. The Team's main strive is to meet, and exceed, Customer expectations.Multi task.Be a Self-starterBe a Team player and able to contribute in team mattersHave excellent pro-active communication skills at all levels in the Company and with the Customer, written and verbal.We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. #J-18808-Ljbffr