Overview

Building Services Engineer Location: Dartford, Kent, with travel throughout Southern England, primarily London and the Home Counties

Hours: 42.5 hours per week, Monday - Friday, 8:00 am - 5:00 pm

Reporting to: Building Services Contract Manager

Purpose of the Role: To carry out planned preventative maintenance (PPM) and reactive repairs to building services, ensuring all work is completed to the satisfaction of the client.

Responsibilities

• Maintenance & Repairs: Complete all planned and reactive maintenance tasks on schedule.
• Reporting: Produce clear and concise written reports and time sheets promptly.
• Defect Identification: Identify defects and provide parts lists and estimated timescales to the Building Services Contract Manager.
• Emergency Callouts: Attend site for reactive tasks and emergency callouts as instructed by the helpdesk team.
• Professionalism: Maintain a professional image at all times.
• Client Relations: Establish and maintain positive working relationships with clients and colleagues.
• Health & Safety: Ensure a safe and healthy working environment, adhering to all Health & Safety regulations.

Accountabilities

• Adhere to company policies on Health & Safety, Environmental Health, and COSHH regulations.
• Ensure compliance with current government legislation and company standards.
• Regularly communicate with supervisory and management staff and specialist subcontractors to maintain service standards.
• Report to the Building Services Contract Manager.
• No direct reporting staff or budgetary responsibility.

Skills & Requirements

• Mechanical Systems Knowledge: Strong background in mechanical building systems maintenance.
• Education: Good basic education with strong written and spoken English and basic mathematical skills.
• Communication: Ability to interact with people at all levels effectively.
• Team Player: Flexible and adaptable approach, able to collaborate with colleagues.
• Health & Safety: Sound understanding of Health & Safety regulations, environmental impacts, and risk assessments.
• Reporting: Capable of providing detailed and summarised reports on operational activities.
• Qualifications: Hold a recognised mechanical services qualification.

Character & Attributes

• Resilient Under Pressure: Able to work effectively under pressure.
• Height Work: Comfortable working at heights.
• Customer-Focused: Committed to delivering excellent customer service.
• Flexible: Willingness to work overtime (including a minimum of two weekends per month) and participate in a call-out rota.
• Driving Licence: Must hold a full UK driving licence.

Essential Experience

• PPM & Reactive Maintenance: Proven experience working to Planned Preventative and Reactive Maintenance regimes.
• Fault Finding: Proficiency in diagnosing and repairing control circuits.
• Lone Working: Familiarity with lone working requirements.
• Compliance: Ability to adhere to all required regulations.

Desirable Experience

• Building Management Systems (BMS): Experience working with BMS.
• Risk Assessment: Risk Assessment and Method Statement (RAMS) training.
• Multi-Discipline Work: Willingness and ability to work outside core discipline when required.

Personal Specification: Education & Experience

• Knowledge of delivering statutory maintenance obligations.
• Experience in a service and performance-driven environment.
• Strong understanding of employee legislation, safety, health, and environmental regulations.
• IT Literate: Proficient in CAFM systems, MS Office, and Project.
• Clear and professional communication skills, both written and verbal.
• Membership with a relevant professional body is desirable.
• Clean, current driving licence.

Aptitudes & Character

• High Standards: Consistently maintains attention to detail and quality of delivery.
• Customer Satisfaction: Focused on enhancing customer satisfaction.
• Proactive & Solution-Oriented: Challenges complacency and strives for improvement.
• Self-Motivated: Dedicated to achieving excellence with a high degree of self-motivation.
• Organised & Efficient: Capable of prioritising and delivering under pressure.
• Ownership: Takes responsibility and delivers work to deadlines