1st Line Project Support Engineer
New Yesterday
Job Title: 1st Line Project Support Engineer
Location: Uttoxeter, United Kingdom (Onsite 5 Days a week)
Day Rate: £140 (Inside IR35)
Contract Type: Long term contract
We're seeking a 1st Line Project Support Engineer to support a major Engineering Systems upgrade and maintenance programme. This hands-on role involves working on-site as part of a collaborative IT Engineering Systems team, delivering critical technical support for system installations, upgrades, and deployments.
You'll be the first line of support for incidents and upgrade activities, working closely with colleagues across the UK and international teams in Europe, India, the US, Brazil, and China.
This is a fantastic opportunity for someone looking to gain experience across a wide range of engineering systems, supported by a team of subject-matter experts.
Job Responsibilities/Objectives
Provide 1st line technical support for Engineering Systems upgrades, maintenance, and deployments
Support client installations and liaise with project teams to coordinate upgrade activities
Troubleshoot incidents and provide remote or on-site assistance using remote support tools
Communicate effectively with stakeholders and end users to organise installs and resolve issues
Reimage, configure, and deploy new devices
Install, reinstall, or configure software using scripts or standard methodologies
Maintain and update asset information and technical documentation
Work with project managers to schedule and execute upgrade deployments
Provide Business-as-Usual (BAU) 1st line support when required
Required Skills/Experience
The ideal candidate will have the following:
Solid understanding of IT systems and processes
Excellent written and verbal communication skills
Strong problem-solving and organisational abilities
Ability to manage multiple tasks and prioritise workload to meet project deadlines
Comfortable working independently and collaboratively within a team
High attention to detail with a drive to deliver results
Confident liaising with stakeholders and end users
Willingness to be flexible and adaptable to support team objectives
Full UK Driving Licence and access to own transport
If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.
Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces and will treat everyone equally. Please see our website for our full statement.
- Location:
- Uttoxeter
- Job Type:
- FullTime
- Category:
- PROJECT, Engineer, Support Engineer, Engineering