Overview

A well known council based in London is seeking to recruit X3 1st / 2nd Line Support Engineers to start asap for initial 3 month contracts at £200/day, 5 days fully on site in London, 36 hours per week.

Responsibilities

• Setting up and installing laptops, ensuring inventory is tracked and old devices are retrieved
• Installing operating systems and business applications, configuring VPN (F5), OneDrive sync, mapped drives, and user shortcuts
• Ensuring systems function correctly and resolving issues during deployment
• Preparing rooms, guiding users, and managing session logistics
• Providing real-time assistance and answering user queries during setup
• Maintaining detailed records of deployment activities and issue resolution
• Handling complex technical issues beyond 1st/2nd line capabilities
• Collaborating with internal and external teams to meet project requirements, including accessibility and specialist applications
• Working closely with PMs, support officers, and other engineers
• Engaging with council leads, vendors, and service desk teams

Requirements

• Experience of supporting Windows 11 laptops
• Excellent customer facing skills and presentation skills for deployment sessions
• Ability to work well under high-profile project conditions
• Availability to start immediately and commit to 5 days on site

Please apply today.