Join to apply for the 2nd Line Service Desk Engineer role at vionsa GmbH

Location: Ashford, Kent

Salary: Up to £32k DOE

Essential Requirement: Driving license for onsite client visits

Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level?

Would you enjoy a mixture of on-site client work and office-based tasks? Does hybrid working after probation sound appealing?

Join this established and leading Managed Service Provider (MSP) as a 2nd Line Service Desk Engineer.

We are particularly interested in candidates with MSP support experience, but what matters most is your ability to work in a fast-paced, customer-focused setting.

You Will Encounter a Variety Of Technologies, Including:

• Microsoft 365
• SharePoint
• Intune
• Active Directory
• Networking

This role offers opportunities to expand your technical skills.

What We Are Looking For:

• Excellent technical and communication skills
• Strong customer service skills with a can-do attitude
• Ability to work calmly and patiently under pressure
• Previous experience in a service desk role (service provider or corporate environment)
• Proven abilities in IT support and installation

Working Knowledge Of:

• Microsoft Desktop & Office Systems
• Microsoft 365 and SharePoint troubleshooting
• Intune and endpoint management
• Active Directory Security and Administration
• TCP/IP, DNS, DHCP
• Hardware support and more

They value your professional growth and provide extensive training opportunities, including courses on MS 365 Admin, Windows Server Hybrid Administrator, Azure Fundamentals, and more.

If you're ready to take on new challenges and work with a supportive team that values education, we want to hear from you!

Note: The list of training opportunities may change to adapt to industry trends.

Our client values diversity and operates a fair recruitment process. Candidates will be expected to pass security clearance due to the role's nature.