2nd Line Support Engineer Microsoft 365, Azure, Cloud Huddersfield (onsite) £30k to £33k

A busy IT team are looking for a 2nd Line Support Engineer to join their Huddersfield office. This role will see you handling escalations, troubleshooting issues, and supporting the delivery of cloud and infrastructure projects.

Youll be working in a fast-paced in-house environment with plenty of variety, from resolving Microsoft 365 tickets to helping with Azure and Intune projects. Networking, Active Directory and Group Policy will also feature regularly, and upcoming projects will give you the chance to get hands-on with Entra ID.

The role would suit an IT enthusiast who enjoys solving problems, delivering results and providing excellent customer service. An MSP background would be a strong advantage as it gives you exposure to different systems, but it is not essential. Key Tasks Take ownership of 2nd Line escalations and resolve issues efficiently

Troubleshoot Microsoft 365, Azure and Intune environments

Support Active Directory and Group Policy

Provide networking support across DNS, IP, LAN/WAN and switches

Install, upgrade and maintain software and hardware