Overview

Location: Oxford

Salary: Circa 40K – 45K + Bonus + Benefits

2nd Line Support Engineers required by a fast-growing, top tech company. This is a varied, challenging role in a talented team where you’ll be focused on BAU support, monitoring, and maintenance of live production systems.

Responsibilities

• Support infrastructure and applications built on Microsoft Server systems (e.g., Remote Desktop, Active Directory, DNS).
• Operate in high-availability environments handling thousands of daily users with zero downtime.
• Maintain and update Windows-based systems, including regular Windows Updates and patching.
• Strong knowledge of Microsoft Windows Server, including IIS and NLB.
• Hands-on experience with virtualization technologies such as VMware or Hyper-V.
• Use monitoring tools such as PRTG, SolarWinds, Azure Monitor, etc.

Qualifications

• Essential: Skills in supporting infrastructure and applications on Microsoft Server systems (Remote Desktop, Active Directory, DNS).
• Experience in high-availability environments with thousands of daily users and minimal downtime.
• Proficiency in maintaining Windows-based systems, including updates and patching.
• Strong knowledge of Windows Server, including IIS and NLB.
• Hands-on with virtualization technologies (VMware or Hyper-V).
• Experience with monitoring tools (PRTG, SolarWinds, Azure Monitor, etc.).

Desirable

• PowerShell scripting.
• Experience in a 24/7 shift-based IT support environment.

Opportunity

Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment where you’ll be able to keep up to date with the latest technologies.