1st/2nd Line Support Engineer (IT Support, Windows, Mac OS, ServiceNow, Azure)

£240/day Inside IR35

Onsite in Leamington Spa A

1st/2nd Line Support Engineer

(IT Support, Windows, Mac OS, ServiceNow, Azure) is required by a global leader in its field, offering an exceptional working environment and cutting-edge tech. This is a 6-month contract

Inside IR35 , based 4 days per week onsite in

Leamington Spa

and 1 day per week in

Bicester . Youll need the following experience to be considered: Proven track record in a 1st/2nd Line Support Engineer or IT Support role Hands-on experience supporting

Windows and Mac OS

environments Proficient in using

ServiceNow

for incident and service management User management via

Microsoft Azure and Microsoft Entra ID Confident troubleshooting

network connectivity and system issues Youll also need to be comfortable supporting Microsoft 365 applications such as Outlook, Teams, Word and Excel, and ideally have experience deploying or supporting

Poly/Logitech video conferencing hardware . This is a great opportunity to strengthen your skills in a hands-on, enterprise environment, with exposure to

Microsoft Azure, Microsoft Entra ID , and modern workplace tools. While not essential, certifications such as

CompTIA, ITIL , or

Microsoft Certified: Azure Administrator

will be looked upon favourably. In this role, youll provide

on-site desktop support

across Windows and Mac environments, managing user accounts and resolving incidents through

ServiceNow . You'll troubleshoot hardware, system, and network issues, support Microsoft 365, and maintain Poly/Logitech video conferencing setups. On occasion, youll be asked to cover support at the Bicester site during team absences. Why youll want this contract: Immediate start with a leading global company Work with the latest Microsoft cloud technologies Structured and supportive IT team Varied and hands-on role with enterprise tools Day split between two modern offices

Leamington Spa & Bicester Get in touch now! TPBN1_UKTJ