3rd line cloud support engineer - Defence

New Yesterday

Excellent opportunity for a skilled 3rd Line Cloud Support Engineer to join a global leading MSP's Service Operations team on a high-security project. Youll work alongside 2nd and 3rd Line Engineers, supporting a high-profile user community, engaging directly with customers and stakeholders, and ensuring smooth day-to-day service operations. On offer Salary - competitive - D.O.E
Company bonus - 5%-15%
Security clearance bonus - 10%
Pension double matching contributions up to 10%
Benefits pack - includes private medical, life assurance etc.
1st class skill up opportunities with new certification support
Excellent career progression program
What Youll Do Provide 3rd Line support in a secure cloud and network environment.
Use IT Service Management Toolset to manage incidents and requests.
Monitor and triage events using event management tooling.
Escalate and resolve incidents, driving service improvement.
What You'll Need Experience with: NSX-T
Cisco Firepower Management Centre
Cisco IOS
Cisco ISE
Juniper Switches & JUNOS
SolarWinds
Note:
Apply
Location:
Basingstoke
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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