3rd Line Messaging Application Engineer - Perm Location: Basingstoke, 5 days on-site Type: Permanent Salary: £50,000 - £55,000 + Company Bonus + Benefits Clearance: Must be eligible for DV Clearance - Active SC Beneficial A primary technical partner of the MOD are looking to add to their Infrastructure Messaging team, the role involves solving technical challenges and the on-going support of critical systems, whilst collaborating with wider teams in supporting the mission of keeping UK Defence agile and safe. Your role will involve: Incident management - Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution. Keep the incident record updated in accordance with agreed WI. Escalate where necessary. Problem management - Perform detailed and extensive investigations on any ongoing Problem Records. Collate data from various sources and provide expert analysis. Monitor, investigate and fix any problems with the Nexor X500 DSA. Monitor, investigate and fix any problems with the Exchange 2003 Messaging system. Communicate and collaborate with the customer who is an intermediary to the end user Your transferable skills and experience: Knowledge of Simple Mail Transfer Protocol (SMTP) Knowledge of X400 messaging