3rd Line Storage Support Engineer

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3rd Line Storage Support Engineer

Basingstoke - Fully Onsite

Shift Working (0700 – 1500 or 1100 – 1900)

Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line Storage Support Engineer you will contribute to this by working with new technologies within a team that values the sharing of ideas to build a better service.

Your role will involve:

We are looking for a 3rd Line Storage Support Engineer to join our team of 2nd and 3rd Line engineers. Your role will involve assisting high profile user community, daily contact with customers and stakeholders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, trigae and escalation is critical to the role.

Maintaining and supporting the backup and storage solution, to allow high availability of data in the event of loss or disaster recovery.
Conducting daily checks of the solution, producing documentation and maintaining the product’s lifecycle management.

The applicant must be a Highly Cleared sole national 3rd Line Storage Support Engineer required for this high level government account.

Your transferable skills and experience:

  • vCentre
  • Event Management Tooling (SCOM)
  • Dell EMC Storage solutions (Including Avamar & Data domain)
  • SCCM / MCM patch deployment 
  • ITSM Tooling
  • Active Directory
  • Windows Server 
  • Microsoft PKI

    • Please note: It’s still worth applying even if you do not meet all the skill/experience requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in System Administration this could be the next opportunity for you.


    Your benefits:

  • 26 Days annual leave plus public holidays (3 flexible)
  • Pension – Double matching contributions of up to 10%
  • Life assurance
  • Companywide incentive plans
  • Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more)
  • Perks at work – employee discounts
  • Employee assistance programme / virtual GP
    • Apply
    Location:
    Basingstoke
    Job Type:
    FullTime

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