Overview

3rd Line Support Engineer - Must be eligible for SC Clearance role at Experis UK. We are looking for a confident and capable 3rd Line WAN Network Engineer to join a highly skilled team based in Birmingham. This role offers the chance to work in a technically rewarding environment, supporting critical network infrastructure and taking ownership of complex implementation and escalation tasks.

As a key member of the team, you will be involved in both business-as-usual (BAU) support and project delivery. You'll work with a variety of Juniper platforms and networking technologies, taking responsibility for advanced configuration, troubleshooting and tuning.

Responsibilities

• Support and maintain a secure, global WAN network environment
• Configure Juniper SRX series routers in line with project deadlines
• Act as a 3rd line escalation point for network-related incidents
• Deliver network implementation and support activities to a "right first time" standard
• Collaborate with network architects and designers to ensure seamless project delivery
• Contribute to technical knowledge sharing and upskilling within the 3rd line team

Essential Skills & Experience

• Strong hands-on experience with Juniper SRX and MX platforms
• Will consider extensive Cisco if no Juniper experience
• In-depth knowledge of Junos OS and CLI configuration
• Advanced understanding of BGP, including policy-based routing, load balancing and attribute manipulation
• Strong troubleshooting experience with IPSEC VPNs and MPLS networks
• Solid grasp of PKI infrastructure, including certificate-based VPN authentication
• Strong knowledge of routing and switching principles

Ideal Candidate Profile

• Self-motivated, methodical and technically proficient
• Confident working in a high-pressure, fast-paced environment
• Excellent communication skills with a collaborative mindset
• A proactive problem solver with strong attention to detail

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Staffing and Recruiting

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