3rd Line Support Engineer

New Yesterday

Job Description

£55,000 GBP

Onsite WORKING

Location: Central London, Greater London - United Kingdom Type: Permanent

Overview

Our client is seeking an experienced 3rd Line Support Engineer to provide high-level support across critical infrastructure environments. This role will focus on troubleshooting, maintenance, and collaboration with technical teams to ensure stability and security of systems. The successful candidate will have a strong background in infrastructure support and a proven track record of managing complex environments.

Key Responsibilities
  • Troubleshoot infrastructure issues (Windows, RHEL, SAN, GPOs, WSUS, AD, AppLocker, etc.).
  • Collaborate with Network, Engineering, and SOC teams to resolve end-user issues.
  • Work directly with client leads on escalated incidents.
  • Perform patching and maintenance on test and live environments, including antivirus, WSUS, RHEL, and product updates.
  • Manage PKI certificates and SIEM tooling.
  • Provide support to Engineering and Test teams.
  • Carry out Active Directory administration (accounts, groups, memberships, permissions, etc.).
  • Participate in the on-call rota to provide 24/7/365 support.
andidate Profile

Essential Experience:
  • Strong background in infrastructure support.
  • Expertise in:
    • VMware vSphere
    • Windows Server
    • Active Directory, DNS, WSUS, RDS
    • McAfee
    • Red Hat Enterprise Linux (RHEL)
Desirable Skills:
  • Exposure to applications such as SharePoint, SQL, Exchange, and CASD
Apply
Location:
London
Job Type:
FullTime
Category:
Technology

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