Profectus has a brand new opportunity for a well-established company who are growing their existing support team in Witney.

The position 3rd Line Support / Support Engineer is required for supporting their growing internal team.

The position is based in their Witney office within their IT team supporting internal and external clients.

Duties and Responsibilities 3rd line support to users and IT Infrastructure Troubleshooting problems through to principal cause Mentoring to other members of the team Contributing to development and implementation of IT Infrastructure Working as a part of the IT team consisting of Head of IT, IT Systems Manager and 1st/2nd line engineers

Skills and Requirements Experience supporting and implementing Microsoft Server, VMware, Microsoft SQL and Citrix Office365 – inc: SharePoint, Teams, One Drive and Email Good practical knowledge with Active Directory, Group policy, Multi-factor authentication, patching and Wi-Fi. Good networking experience Deliver major system upgrades and project work

Please note this role is fully on-site so please don't apply if you are looking for hybrid or remote work. ...