3rd Line Support & project Engineer (MS - Azure, 365) - £40,000 - £55,000 - hybrid Do you want to join a business that genuinely values you and has outlined a clear path for progression? Do you want to get heavily involved with Microsoft based projects and high level BAU? Do you want to be an impressive 3rd line engineer that gets involved with the latest cutting-edge technology? You'll be working with an exceptional Managed Service Provider getting involved with BAU, projects, and there is so much room for progression. There is a direct roadmap from a career point of view & they're a fantastic business, with exceptional leadership and somewhere that values their workers, offering that family feel culture. Primary Responsibilities: Technologies: experience with Microsoft: Azure, 365, Windows, Intune, Entra ID Resolving Incidents: Resolve highly technical final-escalations problems Project: Run Microsoft based projects from start to finish Keep Systems Running Smoothly: Do regular updates, fix network problems, and apply patches. Help Users: Support staff with any problems using their hardware, software, or Internet. Work with the Team: Support the wider 3rd line support team and help with bigger technical problems or projects. Documentation: Log issues, how they were fixed, and any system changes. We are loo...