Overview

At AlgoSec, what you do matters. AlgoSec helps secure workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. We are entering a high-growth phase and are hiring a Resident Engineer to join our Sales team and work with UK & EMEA based customers.

Reporting to

Reporting to: AlgoSec Resident Engineers Manager

Location

Location: UK (Home office)

Responsibilities

• Monitoring, operating and maintaining AlgoSec products, troubleshooting assistance, upgrade planning, knowledge transfer of key sections of the product. Perform product customizations to a certain level. Consult customer with best practices and being their 'Trusted Advisor'. Working in tight integration with Sales, Delivery, Support, CSM, and R&D departments.

Requirements

• At least 3 years’ experience in a similar position, in a software company.
• Experience in Linux/UNIX environments.
• Experience with networking devices (Switches, Routers etc.).
• Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, Palo Alto etc.).
• Experience working with Cloud platforms and managing Cloud Security.
• Excellent written and verbal communication skills in English.
• Ability to operate under pressure in deadline-driven situations and business emergencies.
• Customer oriented and ability to establish customer’s trust.
• Problem solver, result driven, demonstrating a ‘make it happen’ attitude, attention to details.
• Team player, pleasant to work with, with a high level of integrity, bright, self-learner.
• Act as AlgoSec’s eyes & ears: monitor shifts in customer technical landscape, org structures, or priorities, and escalate key insights to internal teams (Customer Success, Product, Strategy).
• Ability to identify and escalate revenue-driving adoption or expansion signals.
• Willingness to travel up to 50% of the time, including frequent on-site visits to AlgoSec customers in UK & EMEA.

Advantages

• Linux scripting: Perl/Python/shell.
• Knowledge of APIs (Java, REST).
• Virtual routing and Software-defined networking.
• Working knowledge of an additional European language (French, Spanish, Italian).

AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.