Overview

Principle HR is partnering with a fast-growing global SaaS company to expand their Engineering Support team. In this role, you’ll be working directly with engineers from Fortune 500 companies, solving complex application issues—especially those centered around email. If you love troubleshooting, working with web technologies, and engaging with enterprise clients, this could be your next move.

What’s in It for You?

• Annual Salary up to £41,000 doe
• 12-month contract - PAYE - Inside IR35 - strong chance of full-time conversion.
• Hybrid working – 2-3 days onsite in Staines, Surrey from state-of-the-art offices.
• Exposure to cutting-edge technologies and global enterprise clients.

What You Need to Bring:

• 4+ years of customer-facing technical support experience.
• Strong troubleshooting skills—you thrive on solving complex technical issues.
• Solid experience with SQL and working in Windows/Unix environments.
• Hands-on experience with web applications, REST APIs, Postman, and SOAP.

Next Steps?

This is a great opportunity to join a dynamic, growing team in a global tech company.

Apply now, or reach out to me, Som, at som@principlehr.com for a confidential chat.

Details

• Seniority level: Associate
• Employment type: Contract
• Job function: Customer Service, Information Technology, and Engineering
• Industries: Information Services, IT System Training and Support, and Technology, Information and Media