At Pitkin & Ruddock Ltd, we’ve been delivering specialist Refrigeration and Air Conditioning solutions across East Anglia for over 70 years. Our reputation is built on engineering excellence, customer focus, and the commitment of our team. As we continue to grow, we’re excited to offer an excellent opportunity for an enthusiastic and motivated individual to join us as an Apprentice Technical Sales & Projects Engineer at our Bury St Edmunds branch.

What You’ll Be Doing

In this role, you’ll gain hands-on experience in both the technical and commercial aspects of HVAC system sales and project delivery. You’ll work alongside experienced engineers and project managers, supporting client enquiries, attending site visits, helping design and specify systems, and assisting with project coordination from enquiry to completion.

Key responsibilities include:

* Supporting the sales team with technical enquiries and proposals

* Attending client meetings and site surveys with experienced colleagues

* Assisting with quotations, system designs, and supplier liaison

* Learning about installation methods, system commissioning, and compliance

* Helping manage job tracking systems and project documentation

* Developing strong relationships with customers, suppliers, and internal teams

What We’re Looking For

We’re looking for someone with a real interest in engineering, particularly air conditioning and refrigeration, and a willingness to learn. You don’t need years of experience — this is a development role — but a proactive attitude, communication skills and a commitment to personal development are essential.

You’ll ideally have:

* Self-motivation

* A keen willingness to learn

* A full UK driving licence

* Good IT skills (Excel, Word, email; basic CAD a bonus)

* A professional and organised approach to your work

* An open and friendly personality

Why Join Pitkin & Ruddock?

We believe in investing in our people. As an apprentice, you’ll receive one-to-one mentoring from experienced team members, with a clear pathway for development as your skills grow. Many of our apprentices have gone on to long-term careers within the company — and we’re proud to help them get there.

At Pitkin & Ruddock, you’re more than just a number — you’re part of a team that values quality, customer satisfaction and continuous improvement.

What We Offer

* A structured apprenticeship pathway with hands-on support

* Full training and development opportunities

* Exposure to real-world projects from day one

* A friendly and professional working environment

* Opportunities for progression into technical sales and project engineering roles

* Supportive and collaborative work environment.

* Annual Occupational Health checks &Winter Flu vaccine programme

* Holiday loyalty scheme

* Branded uniform