Desktop Engineer Hybrid - Remote/Telford 6 month Assignment Rate: £120 per day - PAYE via Umbrella only

Project Description: Provide technical support to our customers and projects in relation to APS Services.

Role Description: The role will be a technical support engineer within Account Production Services (APS) working on developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Once training has been completed and you have developed with the role, you may be asked to travel to another site to assist with supporting activities. Expenses will be provided.

Tasks: Provide Desktop Support. Fault identification and resolution of incidents / requests within contracted SLA targets Mobile solution support (Mobile Phones and Laptops) Software and hardware installation PC Configuration Building Laptops & MacBooks Assisting with Stores tasks when required Creating and maintaining support documentation When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with tech...