Overview

As a Associate Network Engineer, you will join our team supporting QinetiQ and MOD customers. This role is ideal for someone with hands-on IT and networking experience who enjoys solving problems, learning new skills, and contributing to critical projects. You'll work in an ITIL-based environment supporting multiple projects across different layers, delivering technical outputs that ensure secure, efficient transfer of data and the delivery of key communications and network systems. Include a short sentence about the difference the job will make. Day-to-day, you'll be investigating and resolving technical issues, supporting multiple projects across different layers of the network, and ensuring the secure transfer of data for QinetiQ and MOD customers. You'll work closely with project managers and technical leads to deliver quality outputs, assist with system implementations, and escalate complex problems when needed. You'll also contribute to continuous improvement initiatives, follow processes, and support the team by sharing knowledge, providing practical solutions, and helping maintain high standards across all projects.

Responsibilities

• Investigate and resolve technical issues across networks and systems
• Support multiple projects and ensure timely delivery of technical outputs
• Assist with the implementation and configuration of new systems and solutions
• Escalate complex problems to senior engineers or technical leads when required
• Contribute to continuous improvement initiatives, follow processes, and share knowledge to maintain high standards across projects

Qualifications

• Hands-on experience in networking, IT, communications, or cloud computing
• Experience in Level 2-3 helpdesk roles or 1-3 years as a networking engineer in an IT department
• Understanding of Microsoft, Windows, Linux, CISO or coding environments would be advantageous
• Ability to investigate problems, provide solutions, and escalate complex issues
• Professionalism and experience in a structured IT environment, Degree in engineering or equivalent IT-related experience
• Hands-on experience working on IT architecture or network systems

Role details

We value difference and we don't have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you. This role is 37 hours per week based at Malvern. Flexible working patterns available.

Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance, with the option to purchase additional days
• Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
• Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
• We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
• Volunteering Opportunities - helping charities and local community

Recruitment and vetting

Our Recruitment Process: We want to make sure that our recruitment process is as inclusive as possible and we aspire to bring out the best in our candidates by creating an environment where everyone feels valued, heard and supported. If you have a disability or health condition that may affect your performance in certain assessment types, please speak to your Recruiter about potential reasonable adjustments. Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in. Please note that all applicants for this role must be eligible for SC clearance, as a minimum.