AV Field Service Engineer – South

An excellent opportunity for an AV professional seeking the perfect balance of fieldwork, home flexibility, and career progression.

We are currently recruiting on behalf of a well-established audio-visual solutions provider for an experienced AV Field Service Engineer to join their growing team. This role offers a supportive environment, genuine long-term career development, and a rare opportunity to achieve a healthy work-life balance.

The Role:

This is a varied role where you will typically spend 4 days on client sites and 1 day working from home. You will be responsible for ensuring AV systems operate seamlessly, carrying out preventative maintenance, resolving technical issues, and delivering excellent customer service.

Key Responsibilities:

• Troubleshoot, diagnose, and resolve AV system faults on-site
• Perform preventative maintenance and servicing of equipment
• Produce accurate job reports following visits
• Build and maintain strong client relationships to support ongoing contracts
• Provide support to the AV Help Desk as required
• Organise bench repairs or liaise with manufacturers where necessary
• Ensure adherence to SLAs and company quality standards

Skills & Experience:

• Previous experience in a Field Service AV Engineering role
• Strong troubleshooting and problem-solving skills within AV systems
• Excellent communication and client-facing skills
• Highly organised with strong attention to detail
• Hands-on knowledge of systems including: Crestron, AMX, Extron, QSC, Logitech, Poly, Biamp, ZeeVee, Shure
• Familiarity with remote management tools: Utelogy, Barco, Fusion, RMS, Avedia Server, TMS
• AVIXA CTS, CTS-I, or CTS-D certification - preferable

The Benefits:

This opportunity offers more than just a role, it provides stability, progression, and balance.

• Work-life balance: 4 days in the field, 1 day from home
• Career progression: structured development opportunities and internal growth
• Projects primarily London-based, with occasional European travel (enhanced pay/allowances)
• Flexible holiday allowance
• Pension scheme and death-in-service cover
• Discounted gym membership
• Regular social events and team days

If you are an experienced AV Field Service Engineer looking for a rewarding role with progression, flexibility, and variety, we would love to hear from you.