BMS Technical Support Engineer
New Yesterday
My client is a recognised leader in smart building technologies, driving innovation in the built environment. They're passionate about developing their people and staying at the forefront of a rapidly evolving industry. As they continue to grow, they're now looking for a Technical Support Engineer Team Leader to join their team and play a key role in delivering high-level support for their BMS solutions.
This is an exciting chance to combine your technical knowledge and leadership skills in a hands-on role that makes a real impact. The role offers flexible hybrid working.
What You'll Be Doing:
Lead, coach, and develop a team of BMS support engineers.
Manage escalation of complex technical issues across various BMS platforms.
Deliver both remote and on-site technical support as needed.
Prioritise and allocate workload, ensuring support SLAs are met.
Collaborate with clients and internal teams to deliver best-in-class service.
Maintain thorough documentation and support the growth of internal knowledge bases.
Keep up to date with the latest BMS technologies and share insights with the wider team.
What You'll Bring:
Strong technical background in Building Management Systems and HVAC.
Leadership or mentoring experience in a technical environment.
Hands-on knowledge of building automation protocols such as BACnet, Modbus, DALI, or KNX.
Excellent communication, problem-solving, and organisational ...
- Location:
- London
- Salary:
- £55,000 - £65,000 /annum
- Category:
- Customer Service & Support