Overview

Amazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team in the Dublin Area. This team maintains the critical physical infrastructure that supports Amazon Web Services, ensuring the data center's MEP operates at high availability while delivering excellent service to internal teams.

The Data Center Chief Engineer (CE) is responsible for ensuring electrical, mechanical, and fire/life safety equipment operates at peak efficiency. This includes planned preventive maintenance, daily corrective work, and emergency response. The CE serves as an expert technical resource, interacting with onsite Engineering Operations Technicians (EOT) and third-party vendors, and acts as a singular focal point for all facility operations.

The CE will manage large-scale projects from conception to completion, coordinating with engineering, automation, procurement, and finance teams in local and global settings. Projects aim to drive innovation and resiliency while reducing operational costs. The CE also directs, trains, and supports EOTs in troubleshooting and operations, and will implement site/equipment-specific training exercises.

The role is based in the Dublin area with flexibility to travel within the EMEA region if required.

Responsibilities

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in data centers
• Operate independently with limited direct management
• Assist in the design and build out of new facilities
• Act as an escalation point for all facilities-related issues within the data center region and work OT hours as needed to support site stability
• Perform root cause analysis of equipment failures
• Troubleshoot and report facility and data center–level events within internal SLAs
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts
• Ensure all safety procedures are adhered to by vendor and Amazon staff
• Utilize internal Change Management Systems to manage building workflows
• MV/LV isolation to facilitate MV maintenance
• Provide metric availability reporting on a weekly basis
• Communicate complex technical information to a non-technical audience

Competencies

• Ability to solve problems at their root, with broader context
• Aptitude for troubleshooting and problem solving
• Ability to meet SLAs through proactive issue detection and rapid response
• Experience reading SLDs and control schematics
• Ability to follow procedures and document issues in a trouble ticket system
• Good judgment and decision-making instincts
• Ability to prioritize in a complex, fast-paced environment
• Ability to take ownership of technical issues raised by customers

Key job responsibilities

• Physical Requirements:
  • Work at heights and from ladders
  • Perform physical tasks
  • Work in a noisy environment with ear protection

Qualifications

BASIC QUALIFICATIONS

• Bachelor’s degree in Electrical / Mechanical Engineering or equivalent depending on where you received your qualification.

• Strong working knowledge of data center infrastructure, including UPS, backup generator systems, chillers, cooler units, and fan controls.

PREFERRED QUALIFICATIONS

• Experience in operations and on-call support for data center facilities or mission-critical plants/production facilities

• Project management experience

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation during the application and hiring process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.