Coffee Field Service Engineer
New Yesterday
£35,000 - £40,000
Location: Manchester and surrounding areas
Job Type: Full-time (including weekend cover on a 1-in-4 rota)
About the Role
We are looking for a passionate and experienced Field Service Engineer to join our growing team. You’ll be responsible for the installation, maintenance, and repair of a wide range of commercial coffee machines across the North of England.
As the company enters an exciting phase of growth, this role offers a fantastic opportunity to play a key part in developing and supporting the service function — helping to deliver reliable, high-quality solutions for our customers.
Key Responsibilities
Install new commercial coffee machines and ensure correct setup and operation.
Diagnose faults and carry out effective repairs to minimise downtime.
Conduct regular maintenance and boiler inspections.
Identify potential issues to prevent future breakdowns.
Maintain detailed job records and process warranty claims using the company’s online system.
Request and fit replacement parts as needed.
Deliver exceptional service, ensuring every customer interaction reflects our high standards.
Suggest improvements to enhance efficiency and reduce operational costs.
Work closely with the Service and Technical teams to support continuous improvement.
Comply with all health and safety policies and procedures.
Skills & Experience
Minimum 3 years’ experience as a field-based engineer in the commercial coffee machine industry.
Hands-on experience with a variety of machines, including:
Traditional espresso (e.g. Conti, Gaggia, Victoria Arduino, Simonelli)
Bean-to-cup (e.g. Schaerer)
Brewers and hot water boilers (e.g. Bunn)
Coffee grinders
Excellent communication and customer service skills.
Confident using mobile devices and laptops for job logging and reporting.
Genuine passion for coffee and coffee equipment.
Full UK driving licence.
PSSR training desirable.
Benefits
Company van and tools provided
Company pension scheme
Extensive manufacturer and in-house training
Overtime opportunities
Employee assistance programme (including financial and mental health support)
Staff discounts
Additional day off for your birthday (subject to length of service)
Discretionary company bonus
About Marble Talent
As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
- Location:
- Manchester
- Salary:
- £35,000 - £40,000 /annum
- Job Type:
- FullTime
- Category:
- Engineering