Overview

Hybrid role with 50% in our Stansted office and 50% remote. We are looking for an expert to lead the innovation of data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. The candidate will report to the Platform Manager and work with the Systems Architect and Product Team to lead development of automation and Power Platform solutions and support our bespoke IT system. This role is fundamental to our growth and success.

Responsibilities

• As a Senior Cloud Engineer, support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT problems, following ITIL v4 guidelines in a secure environment. Support our technical environment including Microsoft technologies, Meraki networking, SaaS solutions (including our bespoke workshop management system) with access managed by Single Sign-On (SSO).
• Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack.
• Collaborate with stakeholders to improve their teams\' processes with Power Platforms and automation.
• Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving, and coordinating with internal colleagues and external suppliers to resolve issues promptly.
• Support IT governance, ensuring security best practices and disaster recovery plans are followed; raise concerns, risks and cyber incidents to IT leadership.
• Maintain detailed documentation for system configuration, procedures and troubleshooting; work with Helpdesk to resolve incidents and process service requests.
• Provide guidance and support to the wider IT team on infrastructure design and build; provide information on system/device performance and error logs.
• Must be able to commute to the Stansted office as this role is hybrid (2 days a week in the office).

Qualifications

• Azure
• Power Platforms
• Entra ID
• Intune
• ITIL v4
• Experience in a similar role is advantageous
• Deep understanding of O365, Autopilot, Defender & SSO is highly beneficial

About Solus

Solus, owned by Aviva, is a UK leader in vehicle repairs with award-winning apprenticeship programs and industry recognition. We are shaping the future of vehicle repair.

Benefits

• Competitive salary based on location, skills, experience, and qualifications.
• Bonus opportunity tied to performance and company success.
• Company pension scheme with employer contributions.
• 33 days of holiday (including bank holidays), with options to buy or sell up to 5 days.
• Discounts on Aviva products and other retailer discounts.
• Share in Aviva\'s success through the Aviva Save As You Earn scheme.
• Supportive policies including parental and carer\'s leave.
• Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you\'re excited but don\'t tick every box, we encourage you to apply—your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria—please email us after applying to let us know.